Contact in Emergency
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Call: 0121 747 2580 | 0121 250 4443
You can contact Whitehouse Dental Practice in the case of an emergency by calling 0121 747 2580 or 0121 250 4443. Alternatively you can complete the contact form below and we will contact you as soon as possible.
The call out fee is usually £95. Patients on the Practice Plan can claim this cost back. For more information on our dental plan please visit The Plan page.
In the mean time there are a few things you can do to help ease the pain of toothache. Take a look at our Advice and Tips page for more information.
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The Hygienist
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Hygienist appointments are so important as they play a vital role in your dental health care.
What is a hygienist?
Dental hygienists are specially trained to work with the dentist giving "best practice" to patient's oral health.What is the Hygienist's role in the practice?
The hygienists main role is to professionally clean the teeth of the patient. This is usually called scaling and polishing. They show the patient the best way to keep the teeth free from plaque. They also give advice on dental decay, diet and brushing techniques.Does every practice have a hygienist?
No! The Whitehouse Dental Practice we have our own team of highly qualified hygienists. As Dentists we see a hygiene visit as part of a patients on-going care!Why is it important?
Regular, professional cleaning combined with looking after teeth and gums will keep your mouth healthy, improve your appearance and boost your confidence!Can it prevent Gum Disease?
Yes! Carefully removing plaque will significantly slow the process of Gum Disease.
Book your Hygiene appointment with Ann, Colotte or Anu today by calling 0121 250 4443. Healthy, Clean teeth means less visits to the Dentist!
Only £38.40The hygiene team not only scale and polish teeth but remove bacterial plaque from the spaces our toothbrush cannot reach. They will demonstrate how to use floss, inter dental brushes and advise on all tooth care products.
The Team
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DR DONAL ROBERTSON. BDS, (B'ham) , MFGDP (uk) GDC number 61593
Donal is happily married to Helen with two sons, Peter and Andrew. He is a very keen fisherman but often comes home disappointed with the one that got away! He also enjoys basketball and a touch of Golf.
Professionally Donal owns two practices; 261 Dental Care in Castle Bromwich and The Whitehouse Dental. Don also worked at Birmingham Dental Hospital as a clinical lecturer which came to an end in 2009 opening his second practice.
In the holidays Don encourages Dental students to work in his practices providing valuable insight into the busy world of Dentistry.
Helen Robertson
Married to Don for 25 years Helen is very energetic in everything she does. Helen treats patients as though they are family and friends making the surgery an extension of her home; by doing this Helen hopes patients are as comfortable as possible every time they visit.
Helen enjoys swimming and spending time with her two children and dog, Smudge.
Dr Hayley Taylor BChD (Leeds). GDC number 177585
Hayley is the newest member of the team. After qualifying from The University of Leeds she has worked in numerous regions across Birmingham.
Hayley is a keen sports woman and enjoys playing both tennis and netball in her spare time.
Hayley enjoy practicing all aspects of dentistry and getting to know all the patients she treats.
Dr Richard Mountford , BDS, (BDS),(Bham) GDC number 74344
Having graduated from Birmingham University Dental School in 1998 Richard returned to the Northwest to complete my vocational training. Following this he spent two years working back at Birmingham Dental Hospital gaining further experience in all of the dental specialities. Since then, Richard has worked mainly in general dental practice and has worked with Don Robertson since 2006.
Richard enjoys all aspects of dentistry and as part of continued professional development, Richard completed a year long post graduate course in Advanced Restorative Dentistry in 2011. He also continue to work part time on the Oral Surgery department at Birmingham dental hospital.
Away from dentistry, Richard loves to spend time with his young family and enjoy most outdoor pursuits including sailing and is an active member of Barnt Green Sailing Club.
Dr Jane Clark, BDS (Bham). GDC number 65894
Jane Clark works at Whitehouse dental on a Monday afternoon .
She has a loyal and dedicated following and her patients really enjoy her lovely manner and relaxed style in which she delivers first class dentistry.
Kay
Kay is the part-time receptionist at the practice. Kay is 37, happily married with two children. She enjoys keeping fit and taking her dog, Smithy for walks in the park.
Sarah Fleming-Smith
Sarah is a qualified Practice Nurse and loves what she does. She enjoys listening to music, going to see live bands and attending festivals.
Mrs Kim Dalley
Kim qualified as a dental nurse and now works permanently at 261 as our receptionist. Having been part of the team for 27 years, Kim is very efficient and being a dental nurse, has excellent knowledge and skills to explain treatment planning and appointments.
Sharon Coughlan
Sharon has been with us for 7 years. Sharon has a sunny, bubbly personality and can often be heard singing away in the sterilisation room. A very capable nurse who is very good at putting nervous patients at ease.
Moira Ball DSA
Moira is a qualified dental nurse and is also qualified as a therapist and reflextologist. Part of the team for 10 years she helps patients relax by indian head massage and all methods of relaxation. Focussing on back, neck, shoulders and joints.
Sarah Hadley
Sarah has excellent clinical skills and an exceptional chair side manner with patients. She has been with us for 3 years and we are proud to have her as part of our family.
Charlotte Ashburn
Charlotte will qualify very early next year. She is an amazing asset to our dental family and we feel very privileged that she has come to us for her dental nurse training.
Peter Robertson
Studying law at Cardiff university Peter works on reception to "earn his keep". He was educated at King Edward Aston school and is polite to our patients and brings an intelligent conversation to our waiting room!
Mrs Ann Spittle : EDH
Ann and Colette are our wonderful hygienists. Ann has been with us the longest, 30 years in total. Together Ann and Colette attend to all our patients needs. Hygienists are very thorough professionals who work very closely with the dentists to ensure that patents achieve total dental health and fitness.
The Treatment
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We welcome and accommodate for all our patients needs. Our spacious surgery with X-ray facilities means once you are comfortable, you wont have to move again.
If you are new to our practice you will be taken through an initial consultation, which includes our 12-point check. Click here for more information on The First Appointment and for those of you that are nervous, you have nothing to worry about. We have it covered!
We comply with CQC stringent cross infection guidelines and reassure our patients that every effort goes to make sure our patients are safe. We are very happy to show patients the sterilisation room and the processes we use to sterilise every instrument.
Our modern and health-promoting approach with continuing care means:
- Fewer fillings
- Less dental decay
- Less likelihood of toothache
- More attractive teeth
- More choice
- Reduced costs
- Helping to keep your own teeth for life!
As well as routine dental care, we are able to offer a comprehensive range of cosmetic and more advanced therapeutic treatments:
- Teeth Whitening
- Non-metallic crowns and fillings
- Cosmetic veneers to improve your smile
- Referrals for implants to replace missing teeth
- Orthodontics to straighten your teeth
- Appliances to eliminate snoring, grinding and headaches
- Full smile makeovers
Professional Teeth Whitening
For just £250 or £199 on a Wednesday (Current Offer) you can make your teeth sparkle with an elegant white shine, a real feel good factor.
We offer a special couples discount at 10%, perfect for those getting married and if you refer any of your bridal party we will give you a further £5 off for each booking given!
Call us today and take the first step towards a glistening smile! 0121 250 4443
Sports and Remedial Therapy
When you have those aches and pains that just won?t go away try one of the many professional massages available. For injuries, back pain, neck and shoulder pain, joint pain, stress and insomnia this is just what you need!
For just £10 you can come and experience a 15-minute taster session, give it a go!
Adult Orthodontics
Also Available:
- Indian head massage
- Swedish massage
- Natural face lift massage ? no Botox
- Lymphatic drainage massage
- Thai stretch
Call Moira on 07554 564 126
What is dry mouth?
Dry mouth is also known as XEROSTOMIA (Greek: xero = dry; stoma = mouth), it is a very common condition. It affects about one in every four to five adults, mainly women. Moreover, its prevalence increases with age. Dry mouth is primarily caused by drugs and systemic diseases.
If your physician or dentist can determine the cause of your oral dryness, he/she may be able to provide you with a specific cure. The trouble is this is easier said than done.
To keep your mouth moist, you can sip water or other sugar-free juices frequently.
It is particularly important to drink often while eating. This will aid chewing and swallowing and may enhance the taste of your food. You can carry a water bottle, like bicycle riders do, during the day and keep a glass of water at your bedside at night. Also, you can use a humidifier to increase the moisture content of the air in your room.
You can stimulate the flow of your saliva by
- Eating foods which require lots of chewing (mastication)
- Chewing sugarless gum
- Using, if possible, acid-tasting, sugarless (diabetic-type) sweets
The First Appointment
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We know joining a new practice, like starting anything new in life can make you anxious in what to expect. It will take just 30 minutes. We like to get to know our patients providing answers to any question asked. The aim of the first appointment is to give you a full understanding of our practice and service.
As a new patient you will be asked to complete a full medical history and if you have any concerns during this process, please do not hesitate to speak to the team who will be happy to assist you.
Once the medical history is out the way you will be taken through what we call the 12-point check.
One of our four Dentists will carry out the following checks:
- The general health of the mouth
- Any problems you are concerned about
- Progressions since your last visit (Dr. will refer to notes and discuss relevant issues)
- Discuss medical conditions and advise patients that some conditions and medicines can affect the health of teeth and gums.
- Ask you about your feelings towards the appearance of your teeth and gums.
- Teeth ? Checked for general health.
- Restoration ? Existing dental work is checked.
- Gums ? Health check
- Plaque ? Examining the periodontal area and a bleeding index will be taken.
- InsideMouth ? Health of tongue, cheeks, palate and floor of mouth.
- Outside of mouth ? Health of lips and glands.
- Jaw ? Health check
Following your examination you will be informed of the health of your teeth, gums and mouth. Advice will be given and a treatment plan advising how you can improve and maintain excellent oral health.
During your first appointment you may require an X-Ray, which will incur a small fee of £10.00.
The Plan
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Planning for the unexpected in life is hard, you never know what is round the corner. The Whitehouse Dental Practice realises this and has created a Dental Care Plan. Instead of paying for dental treatment as you go, you have the option to pay monthly which we have found saves you on average 20% a year!
Our Dental Plan Includes:
- Regular dental appointments (two per year at six-monthly intervals) to provide :
- Clinical examination
- Checking for signs of oral cancer
- X-rays where clinically necessary
- Scale and polish
- Periodontal advice
- Preventive techniques to reduce decay and gum disease.
- Assessment of emergencies and dental pain with any temporary treatment required carried out at the practice during normal surgery hours.
- All treatment planning for your future dental needs.
- Free antibiotics dispensed at the practice.
- All subsequent remedial work within 12 months of recommended restorative work on a like-for-like basis.
- 20% discount on study models when required.
- 20% discount on any laboratory-based treatments required, i.e. crowns, bridges and dentures.
- 20% discount on any fillings.
- 20% discount on most other dental work (extractions, etc.).
- 20% discount on any additional hygiene work.
- 10% discount on oral hygiene products purchased at the surgery.
- Worldwide Dental Trauma Insurance to protect against the cost of large unforeseen accidental damage.
- Emergency Callout Insurance, should you need a dentist in an emergency, anywhere in the world.
- Redundancy protection for monthly plan payments for up to 12 months.
Only £12.16
Just £12.16 a month! All routine dentistry is covered with a discount of 20% on treatments!
A dental care plan gives you peace of mind that all your routine dentistry is covered and budgeted for...
Are you a student? A years worth of dental cover for just £83.40 or £6.95 monthly!
Student Plan Includes:
- 1 check-up and any X-Rays required
- All insurance benefits as mentioned above
- Emergency call out cover
- 20% discount off any treatment
If you are a student but do not wish to join our dental plan, don?t worry, you still get a discount!
- Check-up - £20
- Scale and Polish - £30
- X-Ray - £10
Call 0121 250 4443 for more information!
The Practice
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The Whitehouse Dental Practice is one of two practices owned by Dr. Donal Ian Robertson BDS MFGDP.
We are fully compliant with the General Dentist Council's (GDC) regulations and all of our dentists are GDC registered. You can find out more about GDC here.
We have four dentists; Dr Donal Robertson, Dr Jane Clark, Dr Richard Mountford and Dr Hayley Taylor.
We provide high-quality treatment in a friendly environment. We are committed to continuing dental education and keep abreast of the changes in modern dentistry.
We encourage preventive techniques ? helping you to understand how to maintain the health of your mouth and keep it free of tooth decay and gum disease. We are therefore delighted to offer our Dental Care Plan ? our own private membership scheme, which enables us to provide you with the treatment and support necessary to control dental disease and restore your mouth back to full health.
At The Whitehouse Dental Practice we promise to:
- Welcome you into a caring and professional environment
- Listen with respect and respond to your concerns
- Clearly state the cost of your dental treatment
- Perform to the very best standard of Dental work at all times
- Guarantee our dental work for a minimum of twelve months
- Make no charges for appointments changed or cancelled where 24 hours notice has been given
We like to take the personal approach and really get to know our patients. Our friendly team of professionals are here to look after you answering any questions you might have.
Practice Address
- 67 Whitehouse Common Road, Sutton Coldfield, Birmingham, West Midlands, B75 6EY
Practice Hours
IF YOU NEED US IN AN EMERGENCY PLEASE:
- Phone the practice 0121 250 4443 and obtain the mobile emergency number.
- Use the Emergency Contact form on the home page of the website.
- Email the team at whitehousedental@live.co.uk
- Phone the other branch for the emergency on call dental service on 0121 747 2580.
We are always on the end of the telephone for emergency dental advice, there will be a member of the dental team on rota at our other branch for emergency treatment: 261 Dental Care, Castle Bromwich, B36 0ET.
Monday, Tuesday, Thursday, Friday 8:30am - 5:30pm
Wednesday 9:00am - 5:30pm
Closed for lunch 12:30pm - 1:30pm
Cancellations
If you have to cancel an appointment, please give us 24 hours notice so that we can offer the time to someone waiting for treatment. We may make a charge for short notice cancellations.
Full range of disabled facilities including
- Ground floor surgery and toilets
- Easy parking
- Hearing loops
You can also find us at
261 Dental Care, 261 Chester Road,
Castle Bromwich, Birmingham,
B36 0ET
Tel: 0121 747 2580
The Cost
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Price Freeze for the Fourth Year Running!
We are happy to help nervous patients conquer their fears of the dentist. We have tea and coffee mornings on Wednesdays and Fridays for those patients who would like to familiarise themselves with the dental practice and learn before booking an appointment.
Please feel free to take as much time and ask as many questions as you want to our team.
We are all very well trained in helping and will whole heartedly listen to all your concerns. All our Dentists have had many years experience in understanding nervous patients and are very sympathetic and reassuring. We endeavour to make your visit with us as relaxing as possible. I-Pods and Television on the ceiling can be useful distraction.
New Patient Checkup £29.95 (approximately 1/2 hour)
The first appointment 12-point check includes examination of your jaw, tongue, cheeks, periodontal area and existing restorations. Time is also taken to discuss any concerns you may have regarding your teeth and gums.
Your first visit is important as it gives us the opportunity to get to know you, discuss your dental history and for us to gauge your aims.
X-Rays £10.00 each
X-Rays may be taken to be sure of areas under, between and around the teeth and existing dentistry restorations will be checked and discussed.
Routine (6 month) checkup £28.00
The patient checkup includes examination of jaw, tongue, cheeks, periodontal area and existing restorations. Time is also taken to discuss any questions you may have about your teeth and gums.
Hygiene Appointment £38.40 (approximately 20 minutes)
This is a professional clean incorporating the scaling and polishing of teeth, checking gum health and the careful removal of plaque, which contributes towards slowing down the progress of gum disease.
0% Interest Free Finance Available
Our range of 0% and low interest funding options can assist you in achieving the SMILE you want without having to wait.
The five easy steps:- 1 - Discuss your treatment and arrange a payment plan to suit your circumstances
- 2 - Complete a simple application
- 3 - Sign the agreement
- 4 - Start the treatment
- 5 - The agreed monthly payment will be collected by direct debit.
- Don't delay - arrange the treatment you want now.
Terms and conditions apply. Credit subject to status and available to UK residents aged over 18. Typical example: Treatment cost 1200, deposit nil. Amount financed 1200 payable by twelve monthly payments of 100. Total amount payable 1200. Interest charged nil. Typical APR 0%.
Financing First Ltd t/a Dental Finance. Company No. 4114714
Consumer Credit Licence Number 497606
Special Birthday Offer
Childrens Club
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"We aim to make the whole experience of visiting the dentist fun."
We aim to have two fun days per year where your child can visit the dentist with a child-friendly atmosphere. Gone are the chairs and other waiting room objects, they will be replaced by a background of a dental surgery and chair small enough for children to have a go at being a dentist themselves! Dressing up as a dentist, nurse or tooth fairy. Your child will be then called through to the real surgery where Don and his nurse will have a good look at their dentition. Mums and Dads are of course included.
Your children will then go and see our friendly team of dental health professionals who will talk about healthy eating, brushing techniques and dental health.
Included:
Swap their old worn toothbrush for a new age-appropriate one! So don't forget to bring the brush with you.
Tasting good foods and looking at what bad foods can do to teeth.
We hope that the whole experience of being on our child plan at The Whitehouse will give your child the confidence to be happy to come to the dentist every time.
Good habits when your child is young will bring a lifetime of enjoying the benefits of having healthy teeth and gums.
Plenty of notice will be given to when these days happen so you can book early.
On behalf of all the club members we have decided to sponsor our very own donkey!
He is adorable and named Charlie C. You can find him in Sutton Park at the Elizabeth Svendsen Trust. The donkeys help children with special Needs but also go into Old Peoples homes so the elderly can stroke and meet them, the donkeys even go into their bedrooms!
If you want to go and see Charlie ask for The Whitehouse Dental sponsored donkey
"To Don, The best dentist in the world. Thanks very much! From Jack"
Whitewash Whitening Strips
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A cost effective non-permanent treatment that lasts for up to 14 days.
It's Simple!
This treatment is only available on prescription from select dentists, and we are proud to be one of them.Book an appointment to see the dentist and have your pre-whitening check, this is a basic oral health and gum check that has to be carried out prior to your prescription.
You leave with your 28 whitening strips that can be used over 7 or 14 days depending on how quickly you want to achieve your whiter smile.
Only £60.00
Pre-Brush Peroxide Whitening Mouthwash
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Gently Whitens - Protects Against Cavities Bad Breath and Gum Disease.
Only available from your dentist
Should be used to maintain whiteness of teeth that have been whitened by other procedures.
Whitening effect builds up over a period of regular use.
Antibacterial - Will reduce plaque and help against gum conditions and bad breath.
Enhanced Fluoride (450ppm) to fight against enamel erosion and caries.
Only £9.50
Professional Teeth Whitening
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Professional tooth whitening that will keep your smile bright until your first anniversary!
Whitehouse Dental Practive are pleased to offer a wonderful package to give those wedding smiles an extra sparkle. Our tooth whitening is clinially proven and tested and overseen by our dental surgeons.
The cushioned moulds are so comfortable and safe, you can even wear them overnight for maximum effect.
The price is just £250 (£199 on Wednesday's) which will give you another reason to smile!
Professional Tooth Whitening Treatment
Your first appointment will be a routine pre-whitening check up with the dentist and the cushioned moulds will be made for the treatments.
You will need to return to have the moulds fitted one week later, and we will guide you on how to apply the solution from home.
Two weeks after this you will need to return for a review to ensure the whitening has been successful, if necessary you will be provided with a stronger solution so that the desired effect is achieved.
Referral Bookings Special Offer!
If you refer other members of your bridal party for Professional Tooth Whitening or Whitewash Whitening Strips, we will give you an additional £5 off per booking made. Offer is valid for a limited time only.
Only £199*
Patient Testimonials
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Please let us know your thoughts, we love feedback from our patients and are always looking at continous improvement. You can leave a comment using your Facebook account below or email us at whitehousedental@live.co.uk.
What our patients have to say
- I would like to thank everyone at Whitehouse Common Dental Practice for their calm welcome and making me feel at ease. I had put the dentist off for far too long due to my nerves, but all has changed. LG
- To Mr Robertson, thank you so much for what you have done for Sophie. She has a great beautiful smile now thanks to you!
- Dear Mr Robertson, thank you so much for treating my tooth as an emergency, which was causing me such great pain. I truly was very grateful. I am not the most relaxed dental patient,but your kind and gentle approach helped me cope much better than usual. MY
- To Richard, I am delighted with the help you have given me so far. DM
- For someone who really has a phobia about the dentist, I've never felt so at ease and re-assured. Donal, Helen and Sarah are lovely and so welcoming with Donal explaining before hand what the process will be. A great dental practice that I would certainly recommend to everyone. KE
Advice and Tips
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You can contact Whitehouse Dental Practice in the case of an emergency by calling 0121 747 2580 or 0121 250 4443. For more information take a look at the 'Contact in Emergency' page.
You may find the advice below useful in the mean time.
What should I do if I have toothache?
- Rinse your mouth with warm water. If your mouth feels swollen apply a cold compress to the side of your mouth or cheek.
- Never put a painkiller against the gum near an aching tooth.
- See your dental surgeon as soon as you can.
What should I do if I have a broken filling?- Keep the area as clean as possible.
- See your dental surgeon as soon as you can.
What should I do if I have an abscess?- See your dental surgeon as soon as you can.
- Use over the counter painkillers to control the pain.
- Avoid very hot or cold food and drinks. Eat cool, soft food on the opposite side of your mouth.
- Use a soft toothbrush and avoid flossing the infected area.
What should I do if a crown has fallen out?- Keep it in a safe, clean dry place.
- See your dental surgeon as soon as you can and take your crown with you.
- It is possible that the dental surgeon will be able to re-fit the crown.
How can I reduce the risk of tooth decay?- Keeping up good dental hygiene, including brushing, flossing and visiting the dentist regularly is a crucial part of caring for your teeth.
- The earliest signs of gum disease are noticed at the gum margins. This area bleeds easily when brushed and can sometimes be swollen and also reddened in appearance.
- Receding gums, persistent bad taste or bad breath are often early signs of gum disease.
What does alcohol and tobacco do to the health of your mouth?- Drinking alcohol and smoking or chewing tobacco can increase the risk of developing mouth cancer.
- Smoking also stains teeth and can increase your risk of gum disease and tooth loss.
- Alcoholic drinks and the mixers used with them often contain lots of sugar and so can increase the risk of tooth decay.
At what age should you start bringing children to the dentist?- It is a good idea to allow your child to come with you to the dentist at a young age to allow them to get used to the environment, sounds and smells.
- Many dentists recommend that you bring children to the dentist when they are 3 years old, unless you see any spots on their teeth or have any other concerns.
Our Complaints Policy
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Complaints Policy and Procedure
We endeavour to make sure that all our patients are happy with our services.
In the event a patient should wish to make a complaint please phone the practice on 0121 250 4443 and arrange a meeting with Mrs Helen Robertson. We will do our best to resolve any problems within the shortest possible time.
Events and Offers
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Whitehouse Dental Practice Offers
Oral B single toothbrush heads ONLY £2.50 each
We recommend two heads to you and have them available at a very low price.
Oral-B Precision clean
Everyday Oral Care - To remove excessive plaque build up - To improve gum health For cleaner teeth and healthier gums vs a regular manual toothbrush.
Oral-B Sensitive with ExtraSoft bristles
Gentle Cleaning - Of inflamed or recessed gums, periodontitis, or sensitive teeth. Also for post-surgery, periodontitis & new implants.
Events
Children's Club Tooth Brushing Lessons
Members of our Children's Club can attend free tooth brushing lessons every school holiday. Please call us now to book your child in or for more information. For more information about our Children's Club please visit our Children's Club page.
Members of our Children's Club can attend free tooth brushing lessons every school holiday. Please call us now to book your child in or for more information. For more information about our Children's Club please visit our Children's Club page.
£199.00
Normally £250.00 | More Info...
- Teeth Whitening strips only available from the dental surgeon from £60.00. More Info...
- Pre brush whitening mouthwash for £9.50 exclusive to Whitehouse Dental Practice. More Info...
Advice and Tips
- You can contact Whitehouse Dental Practice in the case of an emergency by calling 0121 747 2580 or 0121 250 4443. For more information take a look at the 'Contact in Emergency' page. Read Advice Tips...
Latest Blog post
TOOTH WHITENING LATEST
Please check the BDA web site regarding the current information on whitening your teeth without a Dentist or GDC registrant prescribing the procedure. Under the Dentists Act 1984 it is an offence for non registrants to practise dentistry. look at: … Continue reading →
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Contact in Emergency | The Hygienist | The Team | The Treatment
The First Appointment | The Plan | The Practice | The Cost | Childrens club
The First Appointment | The Plan | The Practice | The Cost | Childrens club
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